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Customer Feedback Survey
As part of our on-going commitment to laboratory quality and self improvement, we would very much appreciate your help in answering the following questions regarding various aspects of our laboratory's activities. Your feedback will be used to improve our overall management system and customer service.
Poor
Good
Excellent
Telephone Service
1
2
3
Quality Results
1
2
3
Turnaround Time
1
2
3
Faxes and Final Reports
1
2
3
Invoicing and Accounts
1
2
3
Please elaborate on any of the above points, or any other aspects which you may consider helpful, in the space below.
1=Very Dissatisfied, 5=Very Satisfied
1
2
3
4
5
Overall satisfaction
1
2
3
4
5
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